The Challenge


The Goal
Workflow
1
Role: PM
2
Role: BA
3
Role: BA
4
Role: BA
5
Role: UI/UX
6
Role: UI/UX
7
Role: Dev
Research & Insight
Bid Management & Estimating
What we heard
Opportunities arrive by email and plan rooms, then get re-keyed, estimators lose track of deadlines.
Insight
Estimators need one pipeline view and automatic capture of incoming bid data.
Design response
Unified bid dashboard with auto-parsed ITB details and status that updates on submit/award.

Project & Contract Admin
What we heard
Awarded bids are manually rebuilt into projects, compliance docs tracked in spreadsheets.
Insight
The award → project handoff is the biggest source of rework and missed compliance.
Design response
Auto-generate projects from bids, a job-award checklist gates the move to "Active".

Scheduling & Tasks
What we heard
Schedules live apart from the field; delays don't cascade and crews get double-booked.
Insight
A schedule change must ripple to dependencies and reach crews instantly.
Design response
Gantt with critical-path auto-shift, crew-conflict alerts, and mobile sync.

Document & Plan Management
What we heard
Field crews sometimes build from outdated drawings.
Insight
Only the latest approved revision should reach the field by default.
Design response
Revision control, an "approved-only" field view, and acknowledged revision notices.

Change Order & Budget
What we heard
COs scattered across email; unclear which affect the client vs. internal budget.
Insight
Every CO must trace to a contract/budget and separate internal from client-facing.
Design response
Linked COs with original-vs-revised budgets and a multi-level approval flow.

Field Operations & App
What we heard
Field updates are stuck on paper and calls; sites often have weak signal.
Insight
The field app must be glanceable, work offline, and sync both ways.
Design response
Mobile dashboard with offline caching, task-tagged photos, and light/dark for outdoor use.

Communication & Alerts
What we heard
Approvals and updates get buried in fragmented email threads.
Insight
Notifications need context and priority — and the ability to act in place.
Design response
A rules engine, priority color-coding (Info/Action/Urgent), and approve/reject from the alert.

Permissions & Access
What we heard
Subs and clients need access — but never to internal financials or records.
Insight
Role and project-level access is foundational, not a late add-on.
Design response
Role framework, project-scoped access, restricted external portals, and full audit trails.

Design System
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Components
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Input
Password
Password
Password
Password
Password
Password
Status pills
In Progress
New
Submitted
Awarded
Lost
Filter
Filters
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Switch
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Typography
DM SANS
Heading Style
40 px
50
Medium
Heading H1
24 px
34
Medium
Heading H3
20 px
30
Medium
Heading H4
18 px
28
Medium
Heading H5
16 px
26
Medium
Heading H6
Paragraph
20 px
30
Medium
Paragraph - p1
18 px
28
Medium
Paragraph - p2
16 px
26
Medium
Paragraph - p3
14 px
22
Medium
Paragraph - p4
12 px
20
Medium
Paragraph - p5
Outcomes





